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Career Summary

 

• Energetic editorial leader who envisions and realizes digital and print projects.

• Dedicated to developing individuals to reach their potential through consistent coaching.

• A lifelong writer who brings passion and polish to a wide variety of topics.

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Kaiser Permanente
 

Senior Manager, Writers and Copywriters, 2018 to Present

Lead writers in health care content creation for digital and print while serving as an editorial representative across the organization.

Leadership – Follow health care trends and develop sources within the organization, assign projects to writers, and follow up with editing, scheduling, and performance measurement. Serve as the editorial and creative representative on numerous management groups spanning Kaiser Permanente. Successfully collaborate with media relations, 21 medical centers, national headquarters, a large multimedia department, physicians, members, and patients to create meaningful and lasting stories.

Content Creation – Conceive, write, develop, and edit a wide range of articles, scripts, and campaigns on topics including cardiac and cancer care, infectious diseases, and mental health and wellness. Adapt and market content to internal and external audiences to maximize its impact. Adhere to brand guidelines. Resulting communications have earned Bulldog and PRSA awards.

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Managing Edior, 2004 to 2018

Created infrastructure for new print and web projects while building a successful editorial team.

Project Management – Managed 15 monthly 8-page internal newsletters, including working with editors in 12 geographical areas, a design vendor, and an off-site printer. Moved that print project online and co-designed internal and external websites several times over. Accomplishments included a year-long hospital digital signage project and multiple user surveys.

Team Development – History of hiring for and maintaining a strong, positive team, with employees staying long term or moving to media relations, journalism, or marketing. Founded the content team’s ethos of editorial excellence, speed, and service.

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100wordstory.org, Berkeley
Co-Founder and Co-Editor, 2011 to 2022

Co-created a leading online literary journal for micro stories.

Reviewed on average 1,000 stories monthly, publishing and promoting nearly 700. Interviewed writers, publicized stories on social media and nominated them for awards, and co-hosted readings at San Francisco Litcrawl.

Co-edited the anthology Nothing Short Of: Selected Tales from 100 Word Story (Outpost19, April 2018). Co-selected stories, edited each, obtained releases from 117 contributors, secured promotional endorsements. Participated in ongoing marketing of book.

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Charles Schwab & Co., Inc., San Francisco
Copyeditor, Communications Consultant, Manager, and Senior Manager, 1995 to 2004

Wrote and edited a wide range of print and online communications for employees.

Technology – Created speeches, edited manuscripts, and crafted internal communications for Schwab’s CIO. Wrote, edited, managed, and produced website for technologists, working with executives and employees. Shepherded a team of three freelancers. Led site through a major redesign, resulting in dramatically increased readership.

Retail – Produced daily news stories and feature pages for the firm-wide, award-winning online newsletter. Held a leadership position in coordinating evening production and shepherding interns and freelance staff. Wrote, edited, scheduled, and managed a monthly in-house newsletter for client-facing employees.

Advertising – Served as the sole copy editor at Schwab’s full-service, in-house advertising agency. Instituted style guides, trained and managed freelance editors, and reviewed all materials exiting the agency. Oversaw copy changes and final edits to multimillion-dollar ad campaigns; safeguarded external branding and image.

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Additional Experience
 

Writer and Editor, San Francisco

Created focused communications for a variety of professional arts organizations.

Headed the writing and development of The San Francisco Arts Commission’s first external communications pieces, including the production of a five-part brochure series, radio PSAs, press releases, and the creation of a newsletter.

Served as editorial support to California Poets in the Schools. Edited the organization’s newsletter to members, correspondence, and children’s poetry anthology.

Worked as Interim Business Manager on behalf of The Poetry Center and American Poetry Archives at San Francisco State University. Managed promotions, ticket sales, and logistics for poetry and fiction readings; generated press releases, ads, fliers, brochures, and correspondence; maintained the center’s funding from a dozen grants and endowments.

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Writer and Editor, Washington, D.C.

 

The Chronicle of Higher Education

Served as the Op-ed Department assistant in a variety of editorial roles.

Wrote regular feature articles on the arts for respected publication for academics, interviewing luminaries such as film director Miloš Forman and U.S. Poet Laureate Howard Nemerov. Edited letters to the editor under tight deadlines. Reviewed 1,000 manuscript submissions annually; made recommendations to the editor. Excerpted from art books for back-page feature. Commissioned poems.

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Nation’s Cities Weekly

Managed a dual role in publications and grant administration.

Crafted weekly news articles and instituted a small cities column for Nation’s Cities Weekly, a primary publication for federal government news widely read by American mayors and members of U.S. city government. Managed a Department of Transportation program educating the public about the dangers of drunk driving. Worked with affiliates such as MADD to create printed materials and events. Renewed the grant for three times previous year’s amount.

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Education                    
 

Master of Fine Arts in Creative Writing                                                   Bachelor of Arts in English

American University, Washington, D.C.                                                  California State University at Chico

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Creative Writing
 

Published creative writer of stories, essays, poems, and books. Writing published in New Micro: Exceptionally Short Fiction (W.W. Norton), Five Points, Tin House, Booth, The Master Review, The Sun, SmokeLong Quarterly, Monkeybicycle, and dozens of other literary journals. Winner of the fiction chapbook contest at the University of South Carolina in 2021, with book published in 2022. With prize money, founded an annual scholarship at Albany High School for graduating seniors committed to studying creative writing at the university level.

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